I often hear groans from some of my colleagues when we are in conversation.

Their (regular) usage of a specific word triggers me to interject when they are talking…

…which creates an ‘oh no, there he goes again…’ moment 🙂

This post is sort of an apology for me being me…and yet, clearly, it’s not!

This is in no way to blame those that trigger me. The problem (as I see it) is that an important concept has become sooo bastardised in ‘modern’ organisations that it has become ‘how we all speak’. We don’t even notice. I regularly fall in the hole myself. Continue reading →