On Resilience

Marcus AureliusA theme that has been trending for several years is that of resilience, and it’s especially topical in times of major events (think COVID-19). But it’s also of huge daily relevance in terms of being resilient when trying to change (by which I mean improve) a ‘big hairy’ system.

I’ve watched several talks on resilience1 (and coping with uncertainty) and dug around a bit for key insights…and I reflect that much of what has been learned (through considerable modern research) was apparently understood a couple of millennia back by the Greeks and Romans.

I’m referring to (what I consider to be) the highly useful Hellenistic school of Philosophy known as Stoicism2. I think that there’s a great deal of value that the ‘individual’ can gain across all walks of their life from understanding the basics. You might be surprised at how much of it you already know3.

What’s it all about?

The foundational idea within Stoicism is that we should live our lives according to (what we might refer to as) ‘nature’.

And looking at us as humans within nature, two points are relevant:

  • we are highly social animals; and
  • we are capable of reason.

…and, to a Stoic, it follows that the best kind of life is the application of reason to improve social living.

I like this. It’s succinct and highly appealing.

Scholars refer to ‘two pillars’ of Stoicism:

  • The dichotomy of control; and
  • The cardinal values

The Dichotomy of Control

Do you have a problemThe Greeks and Romans had a most useful concept – the goddess of Luck/ Fortune.

She represented life’s capriciousness – which could bring good or bad luck, where this is down to chance.

The point was that luck/fortune is outside of you.

And so, to the idea of what you can and cannot control4…and, importantly, how this is of enormous use to us in dealing with what goes on ‘in our heads’.

Some things are within our power, while others are not. Within our power are opinion, motivation, desire and, in a word, whatever is of our own doing; Not within our power are our body, our property, reputation, and, in a word, whatever is not of our own doing.” (Epictetus)

You’ve likely seen this logic before, whatever your tradition (Christianity, Judaism, Buddhism,….).

Some thoughts to expand upon:

  • Life is a dynamic and spatial ‘game’:
    • Dynamic – the now: We have no control over what has happened in the past, nor most of what may or may not be ahead
    • Spatial – the here: we have no control over that which is happening elsewhere without our knowledge (including in other people’s heads!)

We are just working on what is before us and known to us5.


  • In every moment of every situation:
    • Whatever we can do, then a Stoic would do it rather than worry
    • Whatever we can’t, then a Stoic would reason not to worry. It is what it is.

  • We may not be able to control our thoughts and feelings (which stem from our primitive brain), but we do have the power (if we so choose) over our responses to them.

To clarify: Stoicism isn’t about suppressing our emotions. It’s about recognizing them, reflecting upon them, and redirecting them for our future good.

“Don’t let the force of an impression when it first hits you knock you off your feet. Just say to it: hold on a moment, let me see who you are and what you represent. Let me put you to the test.” (Epictetus)


  •  Be kind to ourselves: We should ‘forgive’ ourselves for decisions that we’ve already made. They’ve been and gone – out of our control. It is what it is.

  • We have the gift of thinking to the future and attempting to influence it, but we do not control it.

We should be concerned with our intentions and efforts, not with the outcomes.

 “Do not attach your self-esteem to the outcome, only attach it to what’s under your control – to your attempt.” (Cicero)


  • To be able to think about control in this way requires an initial understanding (such as the above) and then constant practice. We will never be perfect at it (we are human), but we can always get better.

As Dr Lucy Hone puts it1:

 “Resilient people ‘get’ that ‘shit happens’, and that suffering is part of life….and knowing this stops them feeling discriminated against when the tough times come.”

An appreciation of control isn’t a magic pill, just a way of thinking that will help us best survive and thrive (both physically and mentally).

The Cardinal Values

So, if we understand the difference between what we can control, and what we can’t, this raises another question: How should we act/ respond to the things we can control?

The Stoics identified four cardinal values to guide us:

  1. Practical wisdom: the knowledge of what is and isn’t good for you

“Resilient people ask themselves ‘is what I’m doing helping or harming me?’” (Dr Lucy Hone1)

  1. Courage (physical and moral): to stand up and do the right thing
  2. Temperance (or, in today’s language, moderation): do things in the right measure (not over or under do)
  3. Justice: which tells us what the right thing is (in interacting with others)

The Stoics considered justice to be the most important of the virtues. Justice wasn’t about a narrow definition of lawfulness. It was about living together in society:

“Seeking the very best in ourselves means actively caring for the welfare of other human beings.” (Epictetus)

And on to Serenity

Putting the ‘two pillars’ together gives us this rather nice, and simple, Venn diagram:

What you should focus on

“Resilient people are good at choosing carefully where to focus their attentions:

    • Appraising the situation; and then
    • Focus on the things that they can change; and
    • Accept the things that they can’t” (Dr Lucy Hone1)

If you can limit yourself to focusing on what you can control and then act in a way that has true meaning (for you, for society) then you are highly likely to live a calm life.

Not calm, as in leisurely. Your life might be incredibly busy!

Rather, an inner calm – what the Stoics referred to as serenity.

The goal is not to reach perfection, it’s just to be the best that you can be….and better than you were yesterday.

But there are obstacles in my way!

Things will always happen that you don’t want to happen, but you can use them to think about how to move forward because of it.

You may set out in one direction and become obstructed, but this then allows you to work on making progress in alternative direction(s).

‘Inside every obstacle is a chance to improve your condition’ (The Daily Stoic)

The obstacle in the path is the path.

A closing thought

When it comes to resilience, one might see Stoicism as the practical philosophy of how to be resilient. It is said to be practical because Stoicism is about our actions, not our words.

Resilience isn’t a fixed trait (that some do or don’t have). Rather, it requires us to practise with some very ordinary (i.e. do-able) processes.

It’s not always easy to ‘think’ in these ways, but it does help!

Footnotes:

Caveat: The above is written to help me and others who can help themselves (albeit with the application of effort).  It’s not ‘the answer’ for everything and everyone. I don’t wish to trivialise mental health issues that some may have. I’m not a clinical psychologist. I’m not suggesting that people with deeper problems can just ‘help themselves out of it’ on their own.

1. Resilience: Here’s a link to an extremely powerful talk in respect of resilience The three secrets of resilient people, by Dr Lucy Hone. You will likely see that the three ‘secrets’ (which I have slotted into my post above) could almost have been picked out of a Stoic’s ancient life journal.

2. The word ‘Stoic’, as distinct from Stoicism: The word ‘stoic’ has entered the modern English language as meaning ‘someone that doesn’t show their emotions’ (ref. the very British phrase of a ‘stiff upper lip’). However, this modern and simplistic translation isn’t what Stoicism is about. Rather, it’s misleading.

3. Why do we seem to know so much about Stoicism?: The Philosophy of Stoicism was born in Athens, Greece around the 3rd Century B.C. by Zeno. It was then adopted by the Romans (ref. Seneca, Epictetus, Marcus Aurelius). It got replaced by Christianity around the 4th Century A.D. but many of its ideas were subsumed into the Christian writings.

Many well-known/ influential people have studied Stoicism over the years and have used it as a ‘way of life’ (kings, presidents, economists, artists, writers…) Some of the more recent Philosophers have used Stoicism as a basis for their ideas.

If you want to know more, here’s a nice 18 min. TEDx Athens talk by Massimo Pigliucci on Stoicism. Some of my summary of Stoicism above comes from this talk. If you’re interested then there are some interesting websites (The Daily Stoic and How to be a Stoic)

4. “No control-ness”: Our personal lack of control in the here-and-now covers a vast (infinite) expanse! From the gargantuan down to the miniscule. I had some fun putting together a graphic that (hopefully) paints this point:

No control spectrum

* The reference to farting is in honour of the highly practical 16th century philosopher Montaigne. He considered that Plato (and others) had done the ‘heavy lifting’ on the big stuff but had missed out pondering the important small stuff, to be found in our everyday lives (including farting).

Clarification: There’s no science to my spectrum. It’s just a device to assist my narrative.

5. You can likely see that the modern term of ‘mindfulness’ fits here, where this has been defined as the psychological process of purposely bringing one’s attention to experiences occurring in the present moment without judgment” (Source: https://en.wikipedia.org/wiki/Mindfulness)

6. The main image at the top of this post is of a statue of the Stoic Roman Emperor Marcus Aurelius.

7. Clarification: Stoicism is not a religion, and we are not being told (or even asked) to slavishly follow in their footsteps. Here’s a fantastic quote from Seneca in this regard:

“Will I not walk in the footsteps of my predecessors? I will indeed use the ancient road — but if I find another route that is more direct and has fewer ups and downs, I will stake out that one. Those who advanced these doctrines before us are not our masters but our guides. The truth lies open to all; it has not yet been taken over. Much is left also for those yet to come.” (Letters to Lucilius, Seneca)

Yin and Yang

Yin Yang blankYou’ll probably be familiar with the ‘Yin – Yang’ symbol – a circle that is half black and half white, with a black and a white dot in each of the opposing ‘tear drop shaped’ halves.

So, where does it come from and what does it mean?1

As I understand it, the symbol can be traced back to ancient China and its meaning is utilised in the Eastern Philosophies of Taoism and Confucianism.

The symbol represents the idea that the universe, and what lies within, is governed by duality – sets of two opposing and yet complimentary forces.

These forces are not total opposites – they are relative to each other, two sides of the same coin. They don’t, and can’t, exist on their own. They are inter-related parts of a bigger whole.

Some examples:

  • Light and dark
  • Alive, and not2
  • Masculine and feminine
  • Good and bad
  • Asleep and awake
  • Hot and cold
  • Rest and movement
  • Front and back
  • …and we could keep on going!

Further, the two dots ‘within’ each half represent the idea that everything contains the seed of its opposite.

Given this duality, we are best to learn from both the Yin and the Yang, and their inter-relatedness3.

Context

Why am I writing this post? Well, I feel the need to point out – and open up – what I see as a duality.

Over the years I’ve been very aware of how many (most?) organisations, and their management systems, have dwelt on ‘the individual’:

  • ‘Here’s your target’ and ‘Here’s your score’
  • ‘Well done, here’s a pat on the back’ or ‘Must try harder’
  • ‘Here are your values…and the attitude you must adopt’
  • ‘It’s your personal responsibility to succeed and progress’
  • ‘Do the right thing!’
  • …and on and on

Further, much of the work of Deming, Seddon and other giants of mine has been to help organisations move away from focusing on (and usually ‘judging’) the individual and, instead, to work on the system that the individual is working within.

Some classic quotes fit here:

“95% of the reasons for failure to meet customer expectations are related to the deficiencies in the system rather than the employee…the role of management is to change the process rather than badgering individuals to do better.” (Deming)

“People’s behaviour is a product of the system. It is only by changing the system that we can expect a change in their behaviour.” (Seddon)

“A bad system beats a good person every time.” (Deming)

It’s the system, stupid!” (Seddon)

I strongly agree with the messages within the above quotes (and the accompanying bodies of work). However, I consider that we need to retain a focus on the individual, as well as massively working on the environment in which ’we’ work. But such a focus would be to help the individual rather than judge them.

This isn’t a criticism of Deming, Seddon etc. I expect that they would agree.

Two ‘angles’ interest me in this regard:

‘Individual A’ that comes to believe that, if it’s about ‘the system’, then it’s not really ‘their’ problem…so they’ll sit back and wait for ‘others’ (usually up the hierarchy) to ‘solve’ the system; and conversely

‘Individual B’ that really grasps that it’s about the system; takes a huge responsibility (burden) on their shoulders to ‘move’ the system; and then experiences great stress (and potentially depression) from limited successes.

So I’d like to bring it all back to a duality – the individual and the environment they are in.

The Yin – Our environment:

Yin halfI run a 2-day course based around Deming’s theory of profound knowledge. The psychology part includes some powerful considerations in respect of social psychology.

We discuss three of the classic experiments regarding the power of ‘being in a world of others’ (i.e. our environments):

  • Solomon Asch’s 1951 ‘peer pressure’ experiment on an individual’s strong urge to conform (fit in) with those around them, where this power can be stronger than their personal values or basic perceptions.
  • Stanley Milgram’s 1963 behavioural study on Obedience to Authority, where people do what they are told to, even where this conflicts with their personal values.
  • Philip Zimbardo’s 1972 ‘Stanford Prison’ experiment, where the existence (or not) of power led people to adopt abusive (or submissive) behaviours.

The reason for discussing these (in)famous experiments is to open people’s eyes to the huge power of the environment that people are working (and living) within, and that, if we work on getting our environment(s)4 ‘right’ then great things can happen5….and conversely, if we get it wrong, we end up fighting each other for survival.

However, the environment is only part of the picture. It is made up of individuals within, capable of making choices

It must be, else why would the system be ‘as it is’…and how could it be changed?

The Yang – Us as individuals:

Yang halfA (social) environment is made up of individuals.

Some of the nature of that environment is because of how individuals behave within it. Some of it comes from outside forces.

I think that it’s worth constantly thinking about, and working on, the things that ‘I’ (i.e. the individual) can control…and calmly coping with the things that I cannot.

  • I know that there are some huge system constraints as to why the current system(s) work as they do.
  • I know that they won’t change overnight, just because I ‘pointed them out’ or even because I (and others) tried to do something about them.

In terms of my role within:

  • I can choose to think about and (try to) modify my actions and behaviours
  • I can choose to ponder how to go about this
  • I can choose to persevere, or to pivot – to try different strategies and tactics as I learn what doesn’t seem to work.
  • I can choose my attitude about what is before me, and what to do about it.

Attempting to do this is not easy (it takes much thought and constant practice) but it is worthwhile (with meaning).

As an aside: If you want to know more about achieving meaningful change of a system, then you might want to read about normative change.

On Meaning

Victor FranklOne of the most renowned books written which considers, in part, the subject of attitude is Victor Frankl’s ‘Man’s search for meaning’.

The first half of the book describes his terrible experiences as a prisoner spanning three years across four Nazi concentration camps. To put it mildly, it’s not pleasant BUT it is a hugely important piece of work. At his liberation in 1945 all but one of his close family members had died/ been killed.

He pondered much on what could be learned from his experiences. Who had survived? Who had not? And perhaps why? And, in his writings, he provided us with much to contemplate:

“Everything can be taken from a man but one thing: the last of the human freedoms – to choose one’s attitude in any given set of circumstances, to choose one’s own way.”

But why would we choose one way over another?

“The way in which a man accepts his fate and all the suffering it entails…gives him ample opportunity – even under the most difficult circumstances – to add a deeper meaning to his life.

It may remain brave, dignified and unselfish. Or in the bitter fight for self-preservation he may forget his human dignity and become no more than an animal.

Here lies the chance for a man either to make use of or to forgo the opportunities …that a difficult situation may afford him. And this decides whether he is worthy of his sufferings or not.”

What about trying to ignore our circumstances? Frankl reflects on many who took this approach:

“A man who let himself decline because he could not see any future goal found himself occupied with retrospective thoughts…

…but in robing the present of its reality there lay a certain danger…instead of taking the camp’s difficulties as a test of their inner strength…they preferred to close their eyes and to live in the past.

Life for such people became meaningless.”

And, sadly, Frankl’s experience was that those who came to a point without meaning gave up living soon after.

Thankfully, our lives don’t come even close to that of Frankl’s. This fact makes his reflections even more powerful. If lessons on meaning and attitude apply even in a ‘hell on earth’ then they most certainly apply to our ‘ordinary lives’.

Frankl quotes the philosopher Friedrich Nietzsche in his summing up:

“He who has a why to live for can bear with almost any how” and

“That which does not kill me, makes me stronger.”

In short:

  • be clear on meaning (what is your longer-term, valuable-to-society, purpose?)
  • work through the constant challenges that you most certainly will encounter on the way
  • If you move onwards ‘knowing why’, then you can use this to ‘keep yourself grounded’ on the bumpy journey ahead.

Note: This line of thinking opens a related topic, which I hope to write about in a follow-up post in respect of resilience. It’s all very well ‘telling ourselves’ to be resilient, but some help in being so might be useful.

 Back to that duality:

B=fPEGoing back to one of the early social psychologists, Kurt Lewin, we find that he clearly saw the duality. He expressed it as a simple equation:

‘Behaviour is a function of the person in their environment.’

The equation has two variables: you, and your environment. One doesn’t exist without the other.

Yes, the environment can have a HUGE influence on you and I…but there is a capability within us (the individual) to choose (to a degree) what we think, and do, about it.

Further, within every individual is the seed of their environment influencing them and within every (social) environment there is the seed of the individual able to influence it right back!

Footnotes:

1. Yin and Yang explanation: Here’s a nice short 4 min. animated video that explains at a deeper level: Yin & Yang TED Ed video by John Bellaimey

2. Alive, and not: I’ve deliberately not written ‘life and death’ because the duality is much more than this. There was also a HUGE period of time (circa. 4 billion years) that I wasn’t alive before I was born.

3. Reductionism vs. Synthesis: The underlying message within the Yin and Yang sits very well with Systems Thinking and the truth that reducing a system into its parts will give a limited and limiting view.

4. Environments: We live within multiple, often overlapping, social environments. Our home life, our work life, our communities and our wider society.

5. Deming’s ’14 Points for Management’ are all about creating the right environment for an organisation to thrive.