So, you want to transform your organisation? Here’s the conventional recipe:
Step 1: Lay out some beautiful ‘sunlit uplands’ statement that everyone but an anarchist would find obviously desirable!
Step 2: Break down the output from step 1 into some pleasing themes (‘strategic shifts’) to focus on
Step 3: …erm, now what? I’m stuck!
Not many organisations actually understand ‘where they truly are’…and so, no matter how much brilliant imagining of perfection is done, and the subsequent strategic planning, they will likely be working in the wrong way on the wrong stuff.
The place to start is to really understand your system, from the perspective of how well it meets its purpose (as defined by its customers, not you), and then critically reflect on what this tells you, and why it is like this.
Then…think about what really needs to change.
This will be different to what you are currently thinking. If not, you probably haven’t seen what you needed to see.